Tag Archives: customer care

Customer service – fact, myth or fiction?

Do you get fed up with the poor customer service that you receive from businesses? Do you, like me, wonder whether this concept of customer care is either a myth or a fiction of our imagination? I can count the … Continue reading

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First impression is important

Think about it. I had just moved into the area and was looking for a new hairdresser. Someone that was a bit closer to home. A colleague recommended this particular salon to me on the basis of the customer service, … Continue reading

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